Month: July 2023

Bank of America to pay $250M in fines, over junk fees, fake accounts fraud

Mexus | July 16, 2023

(YAHOO NEWS) — Bank of America has been ordered to pay $250 million in fines and customer compensation for deceptive practices that harmed “hundreds of thousands of consumers,”

Culture

Millennials are making customers miserable

Mexus | July 12, 2023

It is finally a reality: Millennials account for the majority of employees in customer-contact jobs such as retail, service industry and customer service call centers. When you need